HostSS - Privacy Policy
Last Updated: September 9, 2026
This Privacy Policy explains how HostSS ("we," "our," "us," or the "App") collects, uses, stores, and protects information when you use our booking management application.
By using the App, you agree to the practices described in this Privacy Policy.
1. About the App
HostSS is a booking management application for independent homestay and small hotel operators. It allows a property owner to:
- Create, edit, and track guest booking entries
- View bookings on a calendar and see room availability
- Generate branded PDF booking vouchers
- Configure their property name, logo, and room types
- Keep their bookings and settings separate from other owners' accounts
The App does not process or collect payments for stays and does not itself charge guests. Any payment shown on a voucher is a record entered by the operator, not a transaction handled by the App.
2. Information We Collect
We collect only the information needed to provide the App's functionality.
Account and authentication information
You sign in using Google Sign-In. Through this we may receive your name or display name, email address, an account identifier, and profile information made available by Google. This is used to create, authenticate, secure, and manage your account.
Property and booking information you enter
When you set up your property or create a booking, we process the information you provide, which may include:
- Property and room details (property name, logo, room types and counts)
- Check-in and check-out dates
- Number of guests and room assignment
- Booking status (Confirmed, Checked-In, Checked-Out, Cancelled)
- Booking reference or voucher details
- Payment summary, rules, and cancellation policy you enter for a voucher
Guest information you enter
As part of a booking, you may enter personal information about your guests, such as a guest name and phone number. This information belongs to your guests, and you are responsible for having a lawful basis and any required consent to enter it into the App and for handling it in line with applicable law.
3. How We Use Information
We use the information collected through the App to:
- Authenticate and manage your account
- Create, edit, and track bookings
- Show your calendar and room availability
- Warn you about double-booking conflicts
- Generate booking vouchers
- Maintain, secure, and improve the App
- Detect, prevent, and address technical or security issues
We do not sell your personal information, and we do not use guest contact information for marketing.
4. How Availability and Vouchers Work
Availability and double-booking warnings are calculated inside the App from your own property setup and your own booking entries. The App does not send your bookings to external booking providers, online travel agencies, or third-party availability systems to perform these checks.
Booking vouchers are generated as PDF files from the booking information you enter, within the App. The App does not process any payment associated with a voucher.
5. Data Storage and Security
Your account, property, and booking data are stored on secure cloud servers operated by us or by our infrastructure providers, so that your information is available across your sessions and kept separate from other owners' accounts.
We use reasonable technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. No electronic transmission or storage system can be guaranteed to be completely secure.
6. Information Sharing
We do not sell, rent, or trade your personal information. We share information only with service providers that help us operate the App:
- Google, for sign-in and authentication
- Cloud hosting and infrastructure providers that store and secure your data
We may also disclose information where required by law or where reasonably necessary to protect the rights, security, or property of the App, its users, or others.
7. Data Retention
We retain account and booking information for as long as your account is active and as needed to provide the App, meet legitimate operational needs, resolve disputes, and comply with legal obligations.
When information is no longer needed, we delete, anonymize, or securely dispose of it, subject to applicable requirements.
8. Account and Data Deletion
In the App: open HostSS, go to Settings → Account, and tap "Delete My Account". Confirming this permanently deletes your property settings and booking records associated with your account from our active systems, subject to any deletion permitted or required by law.
Without the App: if you can't access the App, email us at hostss2026@gmail.com from the address linked to your account, requesting deletion. We will process valid requests within a reasonable period.
9. Your Choices and Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information associated with your account
- Request correction of inaccurate information
- Request deletion of your account or certain information
- Request information about how your data is used
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing where applicable
To make a request, contact us using the details below. Some information may be retained where required by law or for legitimate security purposes.
10. Children's Privacy
The App is intended for property owners and operators and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us personal information, please contact us so that we can take appropriate action.
11. Google Sign-In
We use Google authentication to let you sign in securely. Google may process information in accordance with its own privacy policy.
Our use of information received from Google APIs adheres to the applicable Google API Services User Data Policy, including any Limited Use requirements.
12. International Data Processing
Our service providers may process or store information on servers located outside your country.
Where required by applicable law, we take appropriate measures for such transfers and processing.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our App, services, technology, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your information, please contact us:
